خلاصہ


  1. Experienced Service Officer with a demonstrated history of working in the banking industry. Skilled in Brand Loyalty, Business Planning, Service Quality, Customer Loyalty, and Team Leadership. Strong support professional with a Bachelor of Business Administration - BBA focused in Marketing from University of Sargodha

تجربہ

کمپنی کا لوگو
SR SERVICE QUALITY OFFICER
MCB Islamic Bank
فروری ۲۰۲۴ - موجودہ | Gujranwala, Pakistan

کمپنی کا لوگو
BSO
Faysal Bank Limited
دسمبر ۲۰۱۹ - فروری ۲۰۲۴ | Gujranwala, Pakistan

تعلیم

University of Sargodha
ماسٹرز, , BBA‎
CGPA 3.0/4
2019
University of Sargodha
بیچلرز, بیچلرز ان بزنس ایڈمنسٹریشن, ‎
Marketing Management
CGPA 3.0/4
2019
Public School
انٹرمیڈیٹ / اے لیول, , I.Com‎
فی صد 49%
2014
Public School
نان میٹرک, Matric in Science‎
مکمل
2011

پیشہ ورانہ مہارتیں

ماہر Administration Knowledge
ابتدائی Analytical Skills
متوسط Call Controls
ماہر Committed to Customer Services
متوسط Complaint Management
ابتدائی Conservation Awareness
متوسط Content Management
ابتدائی Cross-Cultural Communication Skills
متوسط Database Management 
ابتدائی Email List Management
متوسط Extrovert
متوسط Field Task Management
متوسط Financial and Budgeting Skills
متوسط Fincane Reporting
ابتدائی Handle Difficult People
متوسط Handling Assignments
متوسط Interpersonal Leadership
ابتدائی Lab Knowldge
متوسط Microsoft Office 1
ماہر MIT Knowledge
متوسط Multiple Projects Handling
ماہر Official Tasks Handling
متوسط Presentation Skill
متوسط Reasrch and Development
ماہر Record Keeping
متوسط Relationship Management
متوسط Reporting
متوسط Resourceful
متوسط Risk Management
متوسط Spreadsheet Navigation
متوسط Strong Mathematical Knowledge
متوسط Team Co-ordination
ماہر Team Player
متوسط Telemarketing Skills
متوسط Transactions Management
ماہر Turbine Monitoring
ماہر إدارة عمليات الفروع

زبانیں

ماہر اردو
متوسط انگریزی